Terms of Use for Grouprides
Preamble
Please note: this is a courtesy English translation of the German Nutzungsbedingungen. It is provided for convenience only. The German original is the sole legally binding version, and in the event of any discrepancy or dispute, the German text prevails.
Grouprides UG (haftungsbeschränkt), Bogenallee 10, 20144 Hamburg, Germany, represented by its managing director Malthe Luda (hereinafter: "Grouprides"), operates an online platform under the domain www.grouprides.cc (hereinafter: the "Platform") for organized training rides and other leisure events (hereinafter jointly: "Events").
Through the Platform, visitors (hereinafter: "Users") can discover Events, register for them, and purchase tickets. Organizers of free and paid Events (hereinafter: "Organizers") can create, manage, and, where provided, offer paid tickets for such Events via the Platform. Grouprides itself is not the organizer of the Events offered through the Platform, but provides the technical infrastructure and acts as an intermediary between Users and Organizers.
Grouprides does not offer races or competitions, but focuses on training rides and other training and community formats, which are carried out in accordance with the applicable traffic rules. Participation in Events is at the participant's own responsibility and own risk. Users should ensure that they are medically fit and adequately insured.
These Terms of Use govern the legal relationship
- between Grouprides and the respective User (Section A), and
- between Grouprides and the respective Organizer (Section B).
If a person both books Events and creates Events, both sections apply in parallel.
Section A: Terms of Use for Users of the Platform
§ 1 Scope, Amendments
- The following Terms of Use conclusively govern the contractual relationship between Grouprides and the respective User. They apply exclusively; conflicting terms or terms of the User deviating from these Terms of Use are not recognized unless Grouprides has expressly agreed to them in a specific case.
- These Terms apply to both consumers and businesses. A consumer within the meaning of these Terms of Use is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession. A business within the meaning of these general terms and conditions is a natural or legal person or a partnership with legal capacity that, when placing an order, acts in the exercise of its trade, business, or profession.
- The provisions of this Section A apply to all agreements and legal relationships between Grouprides and the respective User.
- Grouprides reserves the right to amend these Terms of Use to the extent necessary to close gaps that have subsequently arisen due to a change in the legal situation or in the case law of the highest courts, to adapt to changed technical conditions (for example, security or compatibility adjustments), or to reflect new or changed services or service modalities, provided that the existing balance of performance and consideration is not materially altered to the User's disadvantage. This does not unilaterally change the principal obligations (the type and scope of Platform use, fees) to the User's disadvantage. Changes will in any case be communicated in text form at least six weeks before they take effect, together with a notice of the right to object and the legal significance and consequences of remaining silent. Changes that do not put the User in a worse position, or that are legally required, are deemed accepted if the User does not object before the amended Terms take effect. In all other cases, and for material changes affecting the principal obligations, the User's express consent is required. If the User does not give such consent, the contract continues under the previous terms. Either party may, however, terminate the contract as of the date on which the rejected change would have taken effect. Grouprides will notify the User of this separately.
- Contracts are concluded in German or English. German law applies, excluding the UN Convention on Contracts for the International Sale of Goods, provided this does not affect mandatory consumer protection provisions at the consumer's place of residence. If the contract is additionally concluded in another language, the German version of the contract and of these Terms of Use is exclusively authoritative in the event of difficulties of interpretation or contradictions.
- In the event of conflicts within the contractual relationship between the parties, the following order of precedence applies:
- a) individual agreements made at least in text form,
- b) these Terms of Use,
- c) statutory provisions.
§ 2 Subject Matter of the Contract, Scope of Grouprides' Services, Payment Terms, Default
- Grouprides provides, via the Platform, a technical infrastructure through which Events can be presented and bookings or ticket purchases initiated and processed. The respective contract for participation in an Event (including any questions of payment, refunds, and liability in connection with the conduct of the Event) is concluded exclusively between the User and the respective Organizer. Grouprides is not a party to the Event contract and does not conduct the Events itself.
- The precise subject matter and scope of the services to be provided by Grouprides result from the service description, the individual agreement, and/or these Terms of Use.
- The usage agreement between Grouprides and the respective User is concluded when the User registers on the Platform in accordance with § 3 of these Terms and agrees to these Terms of Use.
- Use of the Platform is free of charge for Users. However, the respective Organizer may charge fees (ticket prices) for participation in certain Events. Whether and to what extent an Event is subject to a fee is set out in the Organizer's Event description prior to booking.
- If the User wishes to create Events and publish them on the Platform, the User becomes an Organizer for the respective Events. The provisions of Section B of these Terms of Use apply to Organizers.
- Grouprides does not owe the User the actual conduct of Events, any particular training or performance outcome, or the permanent availability of particular Events. The Events, content, and information displayed on the Platform serve exclusively for the User's leisure activities and general sporting orientation.
- The Platform is provided electronically via the internet. The User will ensure that the technical requirements necessary for using the Platform and the respective services are met, in particular a current, standard browser and a stable broadband internet connection.
- Grouprides is entitled to further develop, supplement, or modify the Platform and its functions, provided this is reasonable for the User. With respect to services provided free of charge, there is no entitlement to a particular scope of functions or to the continued existence of individual free features.
- Grouprides may use the assistance of third parties to fulfill its service obligations.
§ 3 Registration, Minimum Age
- Certain functions, in particular registration for Events, require registration on the Platform. The User must provide their details, in particular a valid email address. Access is activated via a one-time code.
- Registration and use of the Platform are permitted only to persons who have reached the age of 18. By registering, the User confirms that they are of legal age. Grouprides is entitled to request appropriate proof of age in individual cases and to suspend or delete accounts if there are reasonable doubts as to legal age.
- The User may delete their account at any time via the function provided on the Platform. Deletion of the User account does not affect contracts already concluded with Organizers. These are handled in accordance with the contract between the User and the Organizer.
§ 4 Term, Suspension, and Termination of the User Account
- The usage agreement for free use of the Platform is concluded for an indefinite period and may be terminated by the User at any time by deleting the User account.
- If the User is also an Organizer within the meaning of Section B, the following applies: deletion of the User account also terminates use of the Organizer functions under Section B. However, Grouprides may postpone the technical implementation of the deletion for the period during which open events, ticket sales, payout claims, refunds, or other transactions relating to the Organizer's activity remain to be settled.
- Grouprides is entitled to temporarily suspend or permanently close a User account if the User repeatedly or materially violates these Terms of Use, there are indications of abusive use of the Platform, the User knowingly provides false or misleading information at registration or later, or another important reason exists. Where reasonable, Grouprides will inform the User before a suspension and give them the opportunity to respond.
- Following a permanent suspension, the User is not permitted to register again or to use the Platform under a different identity.
- The right to extraordinary termination for good cause without notice remains unaffected.
§ 5 Booking of Events, Role of the Organizer, Payment Processing
- Various Organizers can list Events on the Platform. The description of an Event (including date, time, location, skill level, elevation gain, tickets, etc.) and any participation terms originate from the respective Organizer. Grouprides assumes no responsibility for this content and does not verify such information for accuracy or completeness.
- Unless otherwise specified in the Organizer's Event description and/or participation terms, the display of an Event on the Platform does not constitute a binding offer by the Organizer. Upon completing the booking process, the User submits a binding offer to the Organizer to enter into a contract for participation in the selected Event.
- The contract for Event participation comes into existence when the Organizer accepts the User's offer, in particular through an explicit booking confirmation in text form or by issuing a ticket. A mere acknowledgment of receipt of the booking does not constitute acceptance. If the Organizer cannot accept the User's offer, the User will be informed accordingly; any payments already made will be refunded in full without delay.
- Payment processing for paid Events is carried out via the payment methods and payment service providers specified in the booking process, in particular Stripe. The economic recipient of payment is the respective Organizer.
- Cancellations, rebookings, refunds, and other changes to an Event contract, as well as the issuance of invoices for ticket purchases, relate exclusively to the contractual relationship between the User and the respective Organizer and are, as a rule, to be resolved with the Organizer. The User's statutory rights remain unaffected. To the extent Grouprides provides technical functions for cancellations or refunds, their use takes place on behalf of and under the instructions of the Organizer.
- Grouprides indicates for each Event whether the respective Organizer, according to their own statement, is a business within the meaning of § 14 of the German Civil Code (BGB) or a consumer. This information is based on the Organizer's own statements and is only spot-checked by Grouprides. If the Organizer is a consumer, certain consumer protection provisions, in particular regarding rights of withdrawal, do not apply. Details are set out in the information in the Event description and the Organizer's terms.
- The contract for the ticket purchase is concluded exclusively between the User and the Organizer. Users who are consumers are advised that, under the statutory provisions (§ 312g(2) No. 9 BGB), there is generally no right of withdrawal for contracts for services related to leisure events that are to be provided on a specific date or within a specific period. Booking tickets for date-bound Events is therefore, as a rule, immediately binding and cannot be withdrawn. Whether and to what extent the Organizer voluntarily grants contractual cancellation or rebooking options is determined solely by the terms of the respective Organizer.
§ 6 Rights of Use
- The digital content made available by Grouprides, such as videos or images, is protected by copyright.
- Grouprides grants the User a non-exclusive, non-transferable, non-sublicensable, revocable right, limited in time to the term of the contract, to use the Platform and the content provided there for its intended purpose, personally and non-commercially.
- Further use, in particular reproduction, distribution, making available to the public, or commercial use, is not permitted without the prior express consent of Grouprides.
- To the extent the User uploads content (texts, images, logos, videos, or similar) to the Platform or otherwise provides it to Grouprides, the User grants Grouprides a non-exclusive right, unlimited in place and time, to use such content for the purposes of the Platform, in particular to offer it to other Users for retrieval and storage. To the extent required for uses under the preceding sentence, the material may be edited, reproduced, distributed, made available to the public, transmitted, and otherwise used or exploited by Grouprides.
§ 7 Obligations of the User and Rules of Conduct
- The parties cooperate in good faith. If a party becomes aware that information or requirements, whether its own or those of the other party, are incorrect, incomplete, unclear, or unworkable, it must promptly notify the other party of this and of any consequences that are apparent to it. The parties will then seek a solution appropriate to their interests and will endeavor to reach it, where applicable in accordance with the provisions on changes to services. The User's obligations arise from the service descriptions prior to conclusion of the contract as well as from individual agreements and/or these Terms of Use. The list of obligations set out below is not exhaustive. In particular, the User provides the following free of charge:
- a) The User is obliged to provide complete and truthful information when registering and using the Platform and to update it promptly in the event of changes.
- b) The User is obliged to use the Platform exclusively within the framework of statutory provisions and these Terms of Use. In particular, the User must refrain from actions that
- violate Grouprides' code of conduct or community guidelines,
- are discriminatory, defamatory, offensive, violent, racist, sexist, obscene, hateful, and/or otherwise unlawful,
- contain pornographic content or promote discrimination, hatred, or racism,
- could harass, threaten, coerce, and/or insult other Users,
- are not suitable for minors under German law,
- otherwise, in a similar manner, violate the rights of third parties, including data protection or personality rights, or applicable laws and regulations.
- c) The User is obliged to keep their access data and authentication methods (for example, one-time codes) confidential and to protect them from access by third parties. To the extent at fault, the User is responsible for all activities carried out under their account. In the event of suspected misuse, the User must inform Grouprides without delay.
- d) The User undertakes to use the services provided and/or to be provided by Grouprides, any works created, and/or any rights of use granted, only for the contractually agreed purposes.
- e) The User is likewise obliged to ensure that any graphics, texts, images, information, data, photos, and files provided to Grouprides for the contractually agreed services to be provided by Grouprides do not violate statutory provisions and/or the rights of third parties.
- f) The User is obliged to verify the legal permissibility of their actions when using Grouprides' services.
- g) The User undertakes not to store any content on the storage space provided that is unlawful or violates laws, regulatory requirements, or the rights of third parties.
- h) Use by crawlers, web agents, or similar software tools that is inconsistent with normal contractual use is prohibited for the User. The User undertakes to check their data and information for viruses or other harmful components before uploading.
- In the event that third parties assert claims against Grouprides due to an infringement of rights attributable to the User, in particular in connection with content uploaded by the User, the User will indemnify Grouprides against such claims and bear the reasonably incurred costs of legal defense, to the extent the User is at fault.
§ 8 Special Provisions on Participation in Events
- Participation in sporting Events involves typical risks, which may arise in particular from physical exertion, the nature of the terrain and roads, weather conditions, the behavior of other participants, and other traffic.
- The User is solely responsible for realistically assessing their own physical fitness to participate in an Event. In case of doubt, it is recommended to seek medical advice before participating.
- For cycling Events, the User is obliged to use a roadworthy bicycle in accordance with the Event description and to wear a properly fitted, standard-compliant helmet. Organizers may impose further requirements regarding equipment and safety standards.
- When participating in Events on public roads, the User is obliged to comply with the German Road Traffic Regulations (StVO) and all applicable local laws and regulations.
- To the extent an Event is led by a guide, ride lead, or similar person, the User is obliged to follow their lawful instructions in the interest of the safety of all participants.
- Grouprides is not the organizer of the Events and assumes no responsibility for local conditions, traffic situations, route selection, or the conduct of other participants or third parties.
- Photo and video recordings may be made by Organizers or third parties commissioned by them during Events and used for purposes of reporting or promoting comparable events. Users who do not wish to be filmed or photographed, or whose recordings should not be published, should inform the Organizer on-site. Details of data processing are set out in the Organizer's privacy notices.
§ 9 Warranty, Liability
- Grouprides warrants that the Platform corresponds to the recognized state of the art and is free of defects that eliminate or reduce its value or fitness for ordinary use or the use assumed under the contract. Users are entitled to statutory warranty rights for any defects, unless otherwise provided in these Terms of Use. Mandatory consumer rights under §§ 327 et seq. BGB remain unaffected.
- Grouprides' liability for defects in the free services is limited to cases in which Grouprides fraudulently conceals a defect from the User. For free services, the User has no claims for remedy of defects against Grouprides.
- With respect to the free services, Grouprides does not owe any minimum availability for reaching the Platform. § 536a(1), first alternative, BGB (no-fault damages for initial defects) is excluded for free use.
- For paid services, Grouprides guarantees server availability of 98.5% on an annual average. Grouprides is not liable for claims arising from the Platform being temporarily unavailable, in particular due to maintenance work, provided the total downtime does not exceed 1.5% of a calendar year and, in the case of longer outages, there is no intent or gross negligence.
- Grouprides gives no warranty that content provided by Organizers, in particular Event descriptions, routes, or difficulty levels, is correct, complete, or suitable for the User's individual needs. Grouprides is not liable for the proper conduct of Events, for breaches of duty by Organizers, or for damages incurred by the User in connection with their participation in an Event, unless these are due to a breach of duty attributable to Grouprides itself.
- Grouprides' liability is unlimited in cases of intent and gross negligence, fraudulent concealment of defects, assumption of a guarantee as to quality, claims under the German Product Liability Act, and injury to life, body, or health.
- For other damages, Grouprides is liable only if a duty is breached the fulfillment of which is essential to the proper performance of the contract in the first place, and on the observance of which the User may regularly rely (cardinal obligations).
- In cases of slight negligence, liability is limited to the amount of foreseeable damage typically to be expected.
- In all other respects, liability is excluded.
- The above limitations of liability also apply for the benefit of Grouprides' legal representatives, employees, and vicarious agents.
§ 10 Data Protection
To create and manage the User profile, the User is asked for personal data. This data is processed in accordance with statutory provisions, in particular the GDPR. The User is referred to Grouprides' privacy policy in this regard. The User confirms to Grouprides that they have read and understood this privacy policy.
§ 11 Force Majeure
Grouprides is released from its performance obligations in cases of force majeure. Force majeure includes all unforeseen events, as well as events the effects of which on contract performance are not attributable to either party. Such events include, in particular, pandemics, epidemics, lawful industrial action (including at third-party businesses), and governmental measures.
§ 12 Final Provisions
- Amendments or supplements to these Terms of Use require at least text form to be effective. This also applies to any change to this form requirement.
- Grouprides is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
- The exclusive place of jurisdiction for all disputes arising from or in connection with these Terms is the registered seat of Grouprides, provided the parties are merchants, legal entities under public law, or special funds under public law.
- Should one or more provisions of this Section A be or become wholly or partly invalid, the validity of the remaining provisions shall not be affected.
Section B: Terms of Use for Organizers
§ 1 Scope, Definition of Organizer, Amendments
- The following provisions of this Section B apply to all agreements and legal relationships between Grouprides and persons or organizations that create, publish, and/or sell tickets for Events via the Platform (hereinafter collectively: "Organizers"). They conclusively govern the contractual relationship between Grouprides and the respective Organizer and apply exclusively; conflicting terms of the Organizers or terms deviating from these Terms are not recognized unless Grouprides has expressly agreed to them in a specific case.
- An Organizer is any registered User who, via their User account, creates, manages, and/or sells tickets for an Event (whether free or paid) via the Platform. A separate Organizer account is not required for this. Within this Section, the following types of Organizer are distinguished:
- a) Standard Organizer: a User without a separate paid plan who typically organizes free Events or individual paid Events to cover costs and who typically acts as a consumer;
- b) Non-Profit Organizer: private communities or registered associations (e.V.) that offer Events without the intention of making a profit and not in the exercise of a trade or profession (Community/Non-Profit plan);
- c) Business Organizer: companies, brands, retailers, and other commercially active Organizers using one of the Business plans offered by Grouprides.
- The legal classification as a consumer or business is determined exclusively by statutory requirements, regardless of the chosen plan tier. Grouprides is entitled to request, at any time, appropriate evidence of identity, business status, or non-profit status.
- Grouprides reserves the right to amend this Section B under the conditions described in Section A § 1(4). The provisions there apply accordingly.
- Unless otherwise specified in this Section B, the provisions of Section A of these Terms of Use apply accordingly to the relationship between Grouprides and the Organizer; this in particular includes the provisions in Section A § 1(2), (4) to (6) (scope, choice of law, conflicts), § 11 (force majeure), and § 12 (final provisions).
§ 2 Subject Matter of the Contract, Activation as an Organizer
- Upon creation of the first Event, an additional agreement comes into existence between Grouprides and the respective User for the use of the Organizer functions under this Section B. The User thereby becomes an Organizer with respect to the creation, management, and organization of the respective Event.
- To the extent the Organizer offers paid Events, books upgrades within the meaning of Section B § 3, or uses other extended functions, Grouprides may require the provision of additional mandatory data. Such information must be provided completely and truthfully and kept up to date. Grouprides is entitled to request appropriate evidence of identity, business status, or non-profit status and to postpone the activation or continued use of certain functions until the review has been completed. There is no entitlement to the activation of particular extended functions.
- Grouprides provides Organizers with technical infrastructure via the Platform. In particular, the following contractual subject matter is offered, where agreed:
- a) creation, editing, and publication of Events,
- b) management of registrations and ticket allocations,
- c) sale of Event tickets via integrated payment service providers,
- d) Event promotion and advertising on social media,
- e) provision of a Business Dashboard with analytics.
- The individual subject matter and the specific scope of the services to be provided by Grouprides are set out in the respective service descriptions, the respective offer, and/or individual agreements and/or these Terms of Use.
- Grouprides begins performance of the agreed service at the time specified in the respective contract and the underlying order documents. Deadlines are automatically extended by the period during which Grouprides is prevented from performing the service through no fault of its own. This applies in particular in cases of force majeure and lack of cooperation by the Organizer within the meaning of these Terms of Use.
- As a rule, the Organizer may only use the Organizer functions via a single User account, unless expressly agreed otherwise. Creating multiple User accounts to circumvent restrictions, limits, or suspensions is not permitted.
- Deletion of the User account under Section A or deactivation of the Organizer functions is only possible if there are no open events, ticket sales, payout claims, refunds, or other transactions still to be settled in connection with the Organizer's activity. Grouprides is entitled to postpone the technical implementation of the deletion or deactivation until these matters have been settled. The User's right to terminate the contract under Section A § 4 and Section B § 9 remains unaffected.
§ 3 Plans, Subscriptions
- Organizers may use the Organizer functions under a Free plan, which in particular includes the creation and management of free Events and, to a limited extent, paid Events. Platform fees under Section B § 4 may apply to ticket sales.
- In addition, Grouprides offers, in particular, the following paid upgrades:
- a) Non-Profit Upgrade: available exclusively to private communities and registered associations (e.V.) that offer Events without the intention of making a profit and not in the course of a commercial activity. By selecting this plan, the Organizer expressly confirms that the requirements are met. If Grouprides determines that the requirements were not met or no longer apply, Grouprides is entitled to convert the contract to the applicable Business plan and to charge the price difference retroactively. In the event of intentionally false statements, Grouprides is entitled to terminate the contract without notice for good cause.
- b) Business Upgrades: various plans for companies, brands, retailers, and other commercially active Organizers. Prices and scope of services are set out in the respective service description or individual agreements.
§ 4 Remuneration, Payment Processing, Fees, and Payouts
- Remuneration and payment terms are set out in the respective service descriptions, the respective offer, and/or individual agreements and/or these Terms of Use.
- The price of the Non-Profit plan, which may be booked by consumers, is displayed as a gross euro price including statutory VAT. Business plans are aimed exclusively at businesses; the prices displayed for these are net euro prices plus the applicable statutory VAT.
- Unless otherwise agreed, remuneration for subscriptions is due in advance for the respective billing period. Payments are made via the payment methods specified in the order process.
- If the Organizer defaults on payment, Grouprides is entitled to charge reasonable reminder fees, to temporarily suspend access to paid services, and, in the event of continued default, to terminate the contract for good cause. Further statutory rights remain unaffected.
- Payment processing for paid Events is carried out via the payment service providers integrated into the Platform, in particular Stripe. Organizers wishing to offer paid Events are obliged to set up a corresponding account with the payment service provider and to submit the necessary identification and account data. The legal relationship with the payment service provider is governed exclusively by its own terms.
- Grouprides charges a platform fee for each successful sale of a paid ticket. The composition, amount, and due date of the fees are set out in the currently applicable price/service description or individual agreements. Grouprides is entitled to offset the platform fees directly during payment processing by deducting them from the ticket price and to pay out the remaining amount to the Organizer. Payout is made directly to the Organizer's account set up via Stripe.
- The Organizer bears all costs, fees, chargebacks, and reversed direct debits of external payment service providers that arise from circumstances within the Organizer's sphere. Grouprides is entitled to offset outstanding platform fees or other charges against ongoing revenues or to charge the payment method on file, to the extent offsetting is not possible.
- Grouprides owes no payouts as long as the Organizer's identity or account verification has not been completed, statutory or regulatory requirements preclude a payout, or there are reasonable doubts as to the legality of individual transactions.
- Grouprides provides the Organizer with billing overviews via the Platform. These overviews are for information purposes only. The Organizer remains solely responsible for its own tax accounting and for the proper invoicing of Users.
- Grouprides continuously develops the Platform and expands the functional and service scope of the paid Organizer plans and upgrades. Grouprides is entitled to offer Organizers a continuation of the contract with expanded scope of services at an adjusted fee. Any such adjustment takes effect at the earliest at the start of the next billing period. The following applies:
- a) Grouprides will notify Organizers of the intended adjustment at least 6 weeks before the effective date, at least in text form, stating the service enhancements and upgrades, the previous and new fees, and the date they take effect. The new fees apply to all contracts newly concluded or renewed after the effective date.
- b) The Organizer may give ordinary notice of termination in accordance with Section B § 9(1), so that the contract ends upon expiry of the current contract term and the adjustment does not become effective as to the Organizer. If the ordinary notice period has already expired at the time the notification under Section B § 4(10)(a) is received, the Organizer may instead terminate the contract by special notice in text form at the latest two weeks before the notified effective date, effective at the end of the current contract term. If the Organizer does not give timely notice and the contractual relationship is renewed, the expanded scope of services and the adjusted fee are deemed agreed as of the start of the next contract period. Grouprides will separately draw the Organizer's attention, in the notification, to this consequence as well as to the ordinary and special rights of termination and the respective notice periods to be observed.
§ 5 Rights to Content, Rights of Use, and Promotion
- All content and functionality provided by Grouprides is protected by copyright or related rights.
- Grouprides grants the Organizer a non-exclusive, non-transferable, non-sublicensable, and revocable right of use to use the Platform to the extent contractually provided. Use beyond the contractual purpose, in particular reproduction, editing, or distribution of the Platform software, is not permitted.
- To the extent the Organizer uploads content (e.g., texts, images, logos, route descriptions, route links, or videos) to the Platform or otherwise provides it to Grouprides, the Organizer grants Grouprides a non-exclusive right of use, unlimited in place and time, to use such content within the scope of and for the purposes of the Platform, in particular to offer it to other Users for retrieval and storage, and to use it to promote the Event. To the extent the Organizer books paid marketing services under Section B § 8, the grant of rights additionally covers use of the content in advertisements and campaigns on third-party platforms.
- The Organizer warrants that it holds all rights necessary to the content provided and that its use does not infringe any third-party rights, in particular copyright, trademark, name, personality, or data protection rights. To the extent persons are recognizably depicted, the Organizer ensures that publication and promotional use are legally permissible.
- To the extent the Organizer is a business, it indemnifies Grouprides against all third-party claims asserted due to an infringement of rights attributable to the Organizer in connection with the content it has provided. The indemnification also covers the reasonable costs of Grouprides' legal defense.
§ 6 Obligations and Responsibility of the Organizer
- The Organizer is solely responsible for the content and legal structuring of its Events. This includes, in particular, the accurate description of the Event, setting ticket prices and payment terms, conducting, cancelling, postponing, or changing the Event, complying with all statutory and regulatory requirements, and obtaining any necessary permits and insurance.
- The Organizer is obliged to list Events only if their conduct is seriously intended, to refrain from making misleading or inaccurate statements, to generally adhere to the services announced, and to promptly update and communicate changes, in particular changes to date or route, to the affected Users.
- The Organizer is obliged to take all measures necessary for the safety of participants, in particular to observe the Road Traffic Regulations and locally applicable rules for Events held in public traffic areas, to give clear guidance on equipment requirements and the selection of suitable routes and meeting points, and to instruct participants in relevant safety rules.
- To the extent the Organizer is a business, the following additionally applies:
- a) The Organizer is obliged to fulfill all statutory information obligations toward Users, in particular to provide GDPR privacy notices, to publish its own general terms and participation conditions for Events (where required), to state prices including taxes and fees, and to provide notice of statutory rights of withdrawal and cancellation terms.
- b) The Organizer is obliged to maintain a complete legal notice (Impressum) on the Platform that meets statutory requirements.
- c) The Organizer is obliged to independently fulfill all tax obligations (in particular VAT, income tax or corporate tax, and, where applicable, trade tax).
- d) Grouprides does not conduct any legal review of legal texts or information and does not provide legal advice.
- The Organizer is solely responsible for assessing whether its activity as an Organizer (for example, through the repeated conduct of paid Events with the intention of making a profit) results in business status within the meaning of § 14 BGB or in trade or tax law obligations. Grouprides provides no advice in this regard.
- To the extent third parties assert claims against Grouprides in connection with the Organizer's activity, the Organizer indemnifies Grouprides against such claims and bears the reasonable costs of legal defense, to the extent the Organizer is at fault. This indemnification obligation applies to consumer Organizers only to the extent permitted by law. Further statutory claims remain unaffected.
- The obligations and rules of conduct set out in Section A § 7 of these Terms apply accordingly to Organizers.
§ 7 Data Access, Business Dashboard
- Grouprides provides the Organizer with event, booking, and billing-related information to the extent necessary for conducting Events and processing ticket purchases. This may include, in particular, the names and contact details of participants and their booking status.
- The Organizer is obliged to use personal data of Users exclusively for the organization and conduct of the respective Events and for event-related communication, unless a further statutory basis or the express consent of the data subjects applies. The Organizer is independently responsible, as controller within the meaning of the GDPR, for any data processing it carries out. Where legally required, Grouprides and the Organizer will enter into a data processing agreement.
- The Business Dashboard offers the Organizer aggregated and anonymized analytics, in particular on participant numbers, booking history, and event statistics. There is no entitlement to access to raw data, internal system data, algorithms, or trade secrets of Grouprides.
§ 8 Event Promotion and Marketing Services
- Grouprides may offer Organizers that are businesses additional paid marketing services, in particular special highlighting of Events within the Platform, promotion of Events via newsletters, banner placements, or comparable channels of Grouprides, and the placement of advertising campaigns on third-party platforms in the name of or on behalf of the Organizer.
- A contract for a marketing service is only concluded once Grouprides expressly confirms the Organizer's booking in text form, activates the service, or begins carrying out the measure. For marketing services, Grouprides owes performance in accordance with the agreed scope of services, but not any particular outcome, in particular not any particular reach, clicks, registrations, or ticket sales.
- The Organizer ensures that the content provided for marketing services meets legal requirements and that it holds the necessary rights. Section B § 5 of these Terms applies accordingly. Details of marketing services and their billing are set out in the respective offer or service description.
§ 9 Term, Termination, Suspension, and Deletion of Content
- Unless otherwise agreed, subscriptions for Organizers have a minimum term of one year and renew automatically unless terminated in good time beforehand. The following applies:
- a) The Non-Profit Upgrade for Organizers not acting commercially renews for an indefinite period after expiry of the minimum term and may be terminated by the respective Organizer with four weeks' notice in text form or via the cancellation function provided online.
- b) Subscriptions/upgrades for businesses renew for a further year each time after expiry of the minimum term or the respective renewal period, unless terminated in good time with three months' notice in text form to the end of the respective contract term.
- The contract for free use of the Organizer functions as a Standard Organizer may be terminated by either party at any time, effective at the end of the month, in text form, unless otherwise specified in the service description or in individual agreements. Ordinary termination of the contract for the Organizer functions simultaneously terminates the associated paid plans under Section B § 3 at the next possible date; fees already owed to Grouprides remain unaffected.
- In the case of Standard Organizers within the meaning of Section B § 1(2)(a), the contract for use of the Organizer functions ends automatically, without the need for termination, if, cumulatively, the Organizer has not published any active or future Events on the Platform for an uninterrupted period of 12 months, no paid plans under Section B § 3 were used during that period, and there are no open events, ticket sales, payout claims, refunds, or other transactions still to be settled in connection with the Organizer's activity. In this case, only post-contractual obligations of the parties continue, in particular regarding liability, legal defense, and statutory retention periods. Claims already accrued remain unaffected by the automatic termination of the contract.
- If the usage agreement under Section A is terminated by deletion of the User account, this simultaneously constitutes ordinary termination of the contract for use of the Organizer functions.
- The right to extraordinary termination for good cause remains unaffected. Good cause exists for Grouprides, in particular, if
- a) the Organizer fails to meet its payment obligations despite a reminder,
- b) the Organizer repeatedly or materially violates these Terms of Use,
- c) the Organizer knowingly provides false information regarding its identity, its status (consumer, non-profit, business), or its Events,
- d) the Organizer's Events or content materially infringe the rights of third parties or statutory provisions, or
- e) there are significant security risks to the Platform, other Users, or Organizers.
- Grouprides is entitled to provisionally suspend the Organizer functions, deactivate individual Events or content, or restrict access to certain functions if the requirements of paragraph 5 are met or there are concrete indications that a review is necessary. Grouprides will notify the Organizer in text form of the reason for a suspension or termination, unless statutory obligations or security reasons preclude this.
- Following extraordinary termination for good cause, the Organizer is not permitted to register again or to use the Platform as an Organizer under a different identity. Grouprides may, in an individual case, consent to renewed registration.
- After termination of the contract, Grouprides deletes the respective Organizer area and the content linked to it, provided this does not conflict with statutory retention obligations, Grouprides' legitimate interests, or technical requirements of backup systems. Event content may be stored in anonymized form for documentation and statistical purposes. Grouprides is further entitled to delete content or deactivate Events to the extent these violate statutory provisions, the rights of third parties, or these Terms of Use.
§ 10 Warranty and Liability Toward Organizers
- To the extent Grouprides provides paid services to Organizers, in particular subscriptions or marketing services, warranty and liability are governed by statutory provisions, unless otherwise specified in these Terms.
- With respect to free services, Grouprides is liable for defects only in cases of fraudulent concealment. There is no entitlement to remedy of defects for free services. § 536a(1), first alternative, BGB is excluded in this respect.
- Grouprides is not liable for the factual accuracy of Event information, for the actual conduct of Events and fulfillment of the Organizer's obligations toward Users, or for damages arising in connection with Events, unless these are due to a breach of duty attributable to Grouprides itself.
- For paid services, Grouprides guarantees server availability of 98.5% on an annual average. Grouprides is not liable for claims arising from the Platform being temporarily unavailable, in particular due to maintenance work, provided the total downtime does not exceed 1.5% of a calendar year and, in the case of longer outages, there is no intent or gross negligence.
- Grouprides' liability is unlimited in cases of intent and gross negligence, fraudulent concealment of defects, assumption of a guarantee as to quality, claims under the German Product Liability Act, and injury to life, body, or health.
- For other damages, Grouprides is liable only if a duty is breached the fulfillment of which is essential to the proper performance of the contract in the first place, and on the observance of which the User may regularly rely (cardinal obligations).
- In cases of slight negligence, liability is limited to the amount of foreseeable damage typically to be expected.
- In all other respects, liability is excluded.
- The above limitations of liability also apply for the benefit of Grouprides' legal representatives, employees, and vicarious agents.
Last updated: June 24, 2026